The well-informed onsite clinic customer’s opportunity to unleash market forces on healthcare

Presented By:
David Claud, MD, PhD
Chief Medical Officer, BenefitsDoc

Organizations spend too much on healthcare that too often does little for its members. Quality and cost improvement in healthcare is occurring too slowly. Onsite clinics provide a useful mechanism for healthcare purchasers to more effectively use their purchasing power to improve healthcare, but they must be able to differentiate quality.
In this PHA Provider Engagement Webinar, participants will learn:

  • A practical, working definition of Quality Healthcare that customers and providers can use to evaluate quality of healthcare.
  • How markets respond to information asymmetry between the customer and the supplier, and how to reduce this asymmetry.
  • Fundamental aspects of healthcare quality that are not readily evaluated by standard healthcare quality measures.

About the Presenter:

Dr. Claud founded BenefitsDoc to help organizations evaluate and improve the performance of their onsite health clinic team so their members can receive the highest quality of care. David has spent more than a decade helping self-insured employers, municipalities, and unions gain more from their healthcare purchase while serving as a National Medical Director at Optum and as a Chief Medical Officer of Activate Healthcare. He has a deep understanding of tools healthcare purchaser can use to improve their beneficiaries’ healthcare experience. Recent accomplishments include serving as Activate Healthcare’s first full-time CMO, helping the Onsite Clinic provider earn recognition from KLAS in 2019 as the Top Performing Worksite Health Services Vendor. He holds certifications from the Validation Institute, Johns Hopkins Medicine Armstrong Institute for Patient Safety and Quality, and the American Board of Obstetrics and Gynecology. He is a recovering marathoner who is morphing into an urban bicyclist.

November 18, 2020

Presented By:
David Claud, MD, PhD
Chief Medical Officer, BenefitsDoc

Organizations spend too much on healthcare that too often does little for its members. Quality and cost improvement in healthcare is occurring too slowly. Onsite clinics provide a useful mechanism for healthcare purchasers to more effectively use their purchasing power to improve healthcare, but they must be able to differentiate quality.
In this PHA Provider Engagement Webinar, participants will learn:

About the Presenter:

Dr. Claud founded BenefitsDoc to help organizations evaluate and improve the performance of their onsite health clinic team so their members can receive the highest quality of care. David has spent more than a decade helping self-insured employers, municipalities, and unions gain more from their healthcare purchase while serving as a National Medical Director at Optum and as a Chief Medical Officer of Activate Healthcare. He has a deep understanding of tools healthcare purchaser can use to improve their beneficiaries’ healthcare experience. Recent accomplishments include serving as Activate Healthcare’s first full-time CMO, helping the Onsite Clinic provider earn recognition from KLAS in 2019 as the Top Performing Worksite Health Services Vendor. He holds certifications from the Validation Institute, Johns Hopkins Medicine Armstrong Institute for Patient Safety and Quality, and the American Board of Obstetrics and Gynecology. He is a recovering marathoner who is morphing into an urban bicyclist.