Concurrent Educational Sessions

Attendees of The CCA Forum 2013 educational sessions will gain clear insights into innovative wellness and care management programs, and concrete takeaways that will help them implement, evaluate, and improve their own programs.
The four concurrent educational sessions tracks focus on implementation of population health models and strategies from development to delivery. Stakeholders along the continuum of care will take home the tools needed to improve outcomes, demonstrate value and increase quality of care and service.

This year, we again will have a juried format in which expert panels will choose one presentation from each track to receive the CCA Outstanding Leadership in Population Health Management Award.

1Novel Approaches to Seniors and Medicaid Populations

2 Improving the Health and Productivity of Our Workforce

3Advancing Accountable Care

4Innovative Tools and Technologies to Advance and Evaluate Population Health

Thursday, October 24

Time

Activity

Room

10:45 – 11:45 AM

Track 1: Population Health Management and Risk Profiles of Medicaid Expansion Population

Mina Chang, PhD, Chief, Health Research and Program Development, Ohio Department of Medicaid
Lorin Ranbom, BA, Director, Ohio Colleges of Medicine Government Resource Center, Ohio State University Wexner Medical Center

Princess A

10:45 – 11:45 AM

Track 2: Workplace Wellness Study: Employer Insights on Incentives, Programs and Success Strategies

Seth A. Serxner, MPH, PhD, Chief Health Officer and Senior Vice President of Population Health, Optum
Beena Thomas, MPH, VP Health and Wellness, Optum

Princess B

10:45 – 11:45 AM

Track 3: Banner Health and Sun Health: A Collaborative Approach toward Community Health and Wellness

Jennifer Drago, MHSA, MBA, Vice President, Business Development, Sun Health
Deborah H. Dahl, BSE, MBA, FACHE, Vice President, Patient Care Innovation, Banner Health

Princess C

10:45 – 11:45 AM

Track 4: Improving Business Performance Using Machine Learning and Big Data

Christopher Coloian, MHA, President and CEO, Predilytics, Inc.
Stacy Coggeshall, MBA, MSN, Director of Risk Adjustment, Tufts Health Plan

Princess D

1:45 – 2:45 PM

Track 1: Care Delivery and Case Management Collaborating to Improve Patient Outcomes

Karen D. Lloyd, PhD, LP, Sr. Director, Behavioral Health Strategy and Operations, HealthPartners

Princess A

1:45 – 2:45 PM

Track 2: Promoting Financial Well-Being: Why and How?

Sara Johnson, PhD, Senior Vice President, Research & Product Development, Pro-Change Behavior Systems, Inc.

Princess B

1:45 – 2:45 PM

Track 3: Return on Investment for Integrated Behavioral Health Interventions for Depression, Anxiety, and Medically Unexplained Symptoms with Co-morbid Chronic Medical Conditions

Ronald O’Donnell, PhD, Director, Nicholas A. Cummings Doctor of Behavioral Health Program, Arizona State University

Princess C

1:45 – 2:45 PM

Track 4: How To Use A Big Data Healthcare Platform to Improve Risk Assessment and Disease Management in a Medicare Advantage Population

Craig Reich, MD, Medical Director, Chinese Community Health Plan
Bob Rogers, PhD, Chief Scientist, Apixio

Princess D

4:30 – 5:30 PM

Track 1: Health Literacy and Integrative Health:
Making the World Healthier Today

Andrew Pleasant, PhD, Senior Director for Health Literacy and Research, Canyon Ranch Institute
Jennifer Cabe, MA Executive Director and Board Member, Canyon Ranch Institute
Chuck Palm, MPH Life Enhancement Program Manager, Canyon Ranch Institute

Princess A

4:30 – 5:30 PM

Track 2: When Do Incentives Improve Health Outcomes?

Tatiana Shnaiden, MD, MS, Vice President, Health Informatics, ActiveHealth Management

Princess B

4:30 – 5:30 PM

Track 3: Care Delivery Transformation: Lessons Learned

Donna Cameron, FACHE, Managing Director, Navigant Consulting

Ewa Matuszewski, BA, Principal, Practice Transformation Institute, and CEO, Medical Network One

Jodie Root, MBA, Director, Mackinac Learning Collaborative, Practice Transformation Institute, and Director, Care Management Initiative, The Advisory Board Company

Princess C

4:30 – 5:30 PM

Track 4: Using Billions of Healthcare Claims As An Effective Mirror to Reflect and Improve Population Health

Robin Gelburd, JD, President, FAIR Health
Joel Brill, MD, Medical Director, FAIR Health
Scott Braithwaite, MD, MSc, Chief of the Section on Value and Comparative Effectiveness, Department of Medicine, New York University School of Medicine

Princess D

Friday, October 25

Time

Activity

Room

10:45 – 11:45 AM

Track 1: Achieving the Triple Aim Plus One: A Medicare Advantage Case Study

Debra Gribble, Executive Vice President,
Lumeris, Inc. and Essence Healthcare

Princess A

10:45 – 11:45 AM

Track 2: Babies and Bathwater: Measuring the impact of risk reduction in employer health management programs

Earl Thompson, MS, Director, Analytics, HealthFitness
Ron Z. Goetzel, PhD, Vice President, Consulting and Applied Research Analytic Consulting and Research Services, Truven Health Analytics, and Research Professor and Director, Institute for Health and Productivity Studies, Rollins School of Public Health, Emory University

Princess B

10:45 – 11:45 AM

Track 3: New Strategies for Engagement - How Patient Navigation and Outreach by a Strategic Workforce Can Improve Population Health ROI

Michael Taylor, North America Managing Director, Health Management Consulting, Accenture
Kimberley O. Mentzer, Health Management Business Service Lead, Accenture

Princess C

10:45 – 11:45 AM

Track 4: Transforming the Care and Outcomes of Diabetes Mellitus through Wireless Technology

David Marrero, PhD, Director of the Diabetes Translational Research Center, Indiana University School of Medicine
Al Lewis, JD, President, Disease Management Purchasing Consortium Inc.
Jonathan C. Javitt, MD, MPH, CEO and Chief Medical Officer, Telcare, Inc.
Thomas Warcup, DO, Medical Director, Carolina Advanced Health

Princess D

Concurrent Educational Sessions Tracks

Sponsored by Alere TRACK 1: Novel Approaches to Seniors and Medicaid Populations

Population Health Management and Risk Profiles of Medicaid Expansion Population

Thursday, Oct. 24, 10:45 – 11:45 AM – Princess A

Practical Application: Exposure to ACA - Issues facing states concerning the most important improvement in healthcare access since the inception of Medicaid.

  • Define how population based health risk is measured, including health status, behavioral risk, health care utilization, and unmet needs.
  • Describe the relationship between the socio-demographic and health related characteristics of the expansion population and changes that states are considering.
  • Discuss the potential impacts and care strategies for the populations that have higher risk profiles and care needs.

Speakers

  • Mina Chang, PhD,
    Chief, Health Research and Program Development, Ohio Department of Medicaid
  • Lorin Ranbom, BA,
    Director, Ohio Colleges of Medicine Government Resource Center, Ohio State University Wexner Medical Center

Care Delivery and Case Management Collaborating to Improve Patient Outcomes

Thursday, Oct. 24, 1:45 – 2:45 PM – Princess A

Practical Application: Rethink and reconfigure the meaning of team to create enhanced supports to increase patient engagement and improve health, experience and affordability.

  • Describe a system designed to engage Behavioral Health patients in improving adherence to medication therapy.
  • Delineate processes and televideo resources to improve access and mental health services in Primary Care.
  • Describe use of centralized care coordination to support screening and treatment interventions for chemical dependency.

Speakers

  • Karen D. Lloyd, PhD, LP,
    Sr. Director, Behavioral Health Strategy and Operations, HealthPartners

Health Literacy and Integrative Health: Making the World Healthier Today

Thursday, Oct. 24, 4:30 – 5:30 PM – Princess A

Learning Objectives:

  • Discuss a public health intervention that effectively integrates health literacy and integrative health.
  • Identify best practices of adapting a health literacy and integrative health model into low-income, underserved community healthcare center settings
  • Explain how an integrative approach to prevention and health literacy can transform the health care system in the United States.

Speakers

  • Andrew Pleasant, PhD
    Senior Director for Health Literacy and Research, Canyon Ranch Institute
  • Jennifer Cabe, MA
    Executive Director and Board Member, Canyon Ranch Institute
  • Chuck Palm, MPH
    Life Enhancement Program Manager, Canyon Ranch Institute

Achieving the Triple Aim Plus One: A Medicare Advantage Case Study

Friday, Oct. 25, 10:45 – 11:45 AM – Princess A

Practical Application: A reference model for success against the goals of the Triple Aim in an accountable care structure.

  • Define the Triple Aim Plus One of accountable care: cost, quality, patient and physician satisfaction.
  • Discuss the cultural, technological, and operational competencies necessary to meet the Triple Aim Plus One.
  • Apply the case study success factors/lessons learned to various accountable delivery system structures.

Speakers

  • Debra Gribble, Executive Vice President,
    Lumeris, Inc. and Essence Healthcare

Track 2: Improving the Health and Productivity of Our Workforce

Workplace Wellness Study: Employer Insights on Incentives, Programs and Success Strategies

Thursday, Oct. 24, 10:45 – 11:45 AM – Princess B

Practical Application: Compare your workplace wellness strategy against findings from the Annual Workplace Wellness Study which surveyed 500 employers from small, medium and large companies across America.

  • Compare three-year trends related to wellness program penetration, incentives, strategic approaches and success metrics.
  • Examine how employers, who have a CDHP strategy, leverage wellness programs and incentives to support behavior change and health ownership.
  • Contrast wellness practices and programs at large, medium and small companies across a variety of industries.

Speakers

  • Seth A. Serxner, MPH, PhD,
    Chief Health Officer and Senior Vice President of Population Health, Optum
  • Beena Thomas, MPH,
    VP Health and Wellness, Optum

Promoting Financial Well-Being: Why and How?

Thursday, Oct. 24, 1:45 – 2:45 PM – Princess B

Practical Application: Apply best practices in health promotion to designing and implementing innovative, high-impact, population-based financial well-being interventions.

  • List and describe potential consequences of financial distress for the individual and the employer.
  • Describe best practices in health promotion interventions that can be applied to developing programs to promote financial well-being.
  • Identify outcome measures to demonstrate effectiveness and potential return on investment of financial well-being programs.

Speaker

  • Sara Johnson, PhD,
    Senior Vice President, Research & Product Development, Pro-Change Behavior Systems, Inc.

When Do Incentives Improve Health Outcomes?

Thursday, Oct. 24, 4:30 – 5:30 PM – Princess B

Practical Application: Evaluating how incentive design influences engagement and accountability helps organizations to improve program compliance and promote sustained behavior change.

  • Describe the various types of incentives and their relationships to clinical outcomes, lifestyle risks and closure of gaps in care.
  • Conduct an evaluation of an incentive program within the population health management value chain and continuum.
  • Estimate resources and funds needed to achieve desired outcomes and/or positive return on investment for an outcomes-oriented incentive program.

Speaker

  • Tatiana Shnaiden, MD, MS,
    Vice President, Health Informatics, ActiveHealth Management

Babies and Bathwater: Measuring the impact of risk reduction in employer health management programs

Friday, Oct. 25, 10:45 – 11:45 AM – Princess B

Practical Application: Evaluate science-based ROI methods and engage in development of an approach to improve measurement of a comprehensive worksite PHM program.

  • Identify the most common challenges and criticisms of evaluating worksite-based health management program outcomes to determine return on investment (ROI).
  • Discuss the rigorous, science-based methods that have been used to address those challenges to evaluate worksite health promotion programs.
  • Define better analytic methods as applied to establish ROI via a well-designed, comprehensive program, based in a large manufacturing company.

Speakers

  • Earl Thompson, MS,
    Director, Analytics, HealthFitness
  • Ron Z. Goetzel, PhD,
    Vice President, Consulting and Applied Research Analytic Consulting and Research Services, Truven Health Analytics, and Research Professor and Director, Institute for Health and Productivity Studies, Rollins School of Public Health, Emory University

Track 3: Advancing Accountable Care

Banner Health and Sun Health: A Collaborative Approach toward Community Health and Wellness

Thursday, Oct. 24, 10:45 – 11:45 AM – Princess C

Practical Application: An innovative model to address population health using the combined assets and expertise of three nonprofit organizations.

  • Define the methodology used to improve population health in a defined geographical market.
  • Describe the synergistic partnership and the specific roles/duties of each partner.
  • Model population health outcomes being achieved by Banner/Sun Health in their own location.

Speakers

  • Jennifer Drago, MHSA, MBA,
    Vice President, Business Development, Sun Health
  • Deborah H. Dahl, BSE, MBA, FACHE,
    Vice President, Patient Care Innovation, Banner Health

Return on Investment for Integrated Behavioral Health Interventions for Depression, Anxiety, and Medically Unexplained Symptoms

Thursday, Oct. 24, 1:45 – 2:45 PM – Princess C

  • Describe key components of integrated behavioral interventions for primary care.
  • Define treatment enhancements to improve the return on investment.
  • Describe intervention costs and reduced utilization in a ROI analysis.

Speaker

  • Ronald O’Donnell, PhD,
    Director, Nicholas A. Cummings Doctor of Behavioral Health Program, Arizona State University

Care Delivery Transformation: Lessons Learned

Thursday, Oct. 24, 4:30 – 5:30 PM – Princess C

Practical Application:Learn how to transform care delivery in order to prepare practices for value based care.

  • Provide the framework for an adult learning model to transform practices.
  • Engage practice teams in quality improvement as part of the transformation journey.
  • Articulate how care coordination transformation can positively impact financial performance

Speakers

  • Donna Cameron, FACHE,
    Managing Director, Navigant Consulting
  • Ewa Matuszewski, BA,
    Principal, Practice Transformation Institute, and CEO, Medical Network One
  • Jodie Root, MBA,
    Director, Mackinac Learning Collaborative, Practice Transformation Institute, and Director, Care Management Initiative, The Advisory Board Company

New Strategies for Engagement - How Patient Navigation and Outreach by a Strategic Workforce Can Improve Population Health ROI

Friday, Oct. 25, 10:45 – 11:45 AM – Princess C

Practical Application: Explore the impact that navigation and outreach services can have on consumer engagement.

  • Explain the importance of engagement in population health management, and the value of the “human-touch” in driving engagement.
  • Describe how face-to-face Patient Navigation services can resolve barriers to care and improve adherence to treatment plans.
  • Describe how phone-based outreach services can be delivered by a mix of clinical/non-clinical and on/offshore workforces to impact health outcomes.

Speakers

  • Michael Taylor,
    Partner & Managing Director, Global Health Management, Accenture
  • Kimberley O. Mentzer,
    Health Management Business Service Lead, Accenture

Sponsored by AccentureTrack 4: Innovative Tools and Technologies to Advance and Evaluate Population Health

Improving Business Performance Using Machine Learning and Big Data

Thursday, Oct. 24, 10:45 – 11:45 AM – Princess D

Practical Application: Learn about new advanced analytic techniques.

  • Understand basic computer science and machine learning approaches.
  • Learn how to better target populations for improving care and reducing costs.
  • Understand importance of population segmentation and consumer preference to improve program outcomes and performance.

Speaker

  • Christopher Coloian, MHA,
    President and CEO, Predilytics, Inc.
  • Stacy Coggeshall, MBA, MSN,
    Director of Risk Adjustment, Tufts Health Plan

How To Use A Big Data Healthcare Platform to Improve Risk Assessment and Disease Management in a Medicare Advantage Population

Thursday, Oct. 24, 1:45 – 2:45 PM – Princess D

Practical Application: More than 63% of key clinical information is hidden in text and scanned documents. Population health management requires this information.

  • Discriminate between incomplete coded data and real patient cohorts.
  • Explain why leveraging text and scanned documents is a Big Data problem.
  • Illustrate how organizations can use a Big Data analytics platform for healthcare to improve risk assessment and disease management.

Speaker

  • Craig Reich, MD
    Medical Director, Chinese Community Health Plan
  • Bob Rogers, PhD
    Chief Scientist, Apixio

Using Billions of Healthcare Claims As An Effective Mirror to Reflect and Improve Population Health

Thursday, Oct. 24, 4:30 – 5:30 PM – Princess D

Practical Application: Incorporate research findings from healthcare claims data into public health laws, programs to improve population health and increase use of best practices for care delivery.

  • Evaluate how healthcare claims data can improve the targeting, design and evaluation of interventions and programs that impact population health.
  • Conduct needs assessments and program evaluation studies that use healthcare claims data to monitor performance.
  • Identify geographic and economic disparities in care that help frame educational campaigns and innovative models of care.

Speakers

  • Robin Gelburd, JD,
    President, FAIR Health
  • Joel Brill, MD,
    Medical Director, FAIR Health
  • Scott Braithwaite, MD, MSc,
    Chief of the Section on Value and Comparative Effectiveness, Department of Medicine, New York University School of Medicine

Transforming the Care and Outcomes of Diabetes Mellitus through Wireless Technology

Friday, Oct. 25, 10:45 – 11:45 AM – Princess D

Practical Application: Leveraging wireless-enabled medical devices to better connect patients, disease managers and providers can improve patient compliance and clinical outcomes.

  • Describe the role of mobile health (mHealth) solutions in improving the outcomes of chronic illness.
  • Develop cost-effective mHealth solutions that assist in the management of diabetes.
  • Combine mobile health solutions with call center-based disease management systems.

Speakers

  • David Marrero, PhD,
    Director of the Diabetes Translational Research Center, Indiana University School of Medicine
  • Al Lewis, JD
    President, Disease Management Purchasing Consortium Inc.
  • Jonathan C. Javitt, MD, MPH,
    CEO and Chief Medical Officer, Telcare, Inc.
  • Thomas Warcup, DO,
    Medical Director, Carolina Advanced Health